Admin CliCours
……….
Business Impact of Network Failure
• Loss of revenue
• Other costs
Scale of Failure
• User level
• Server level
• Network segment level
• Total network failure
Service Level Agreements
• Service availability
• Disaster recovery
• Escalation and support
• Other
• Hours of operation
Interaction with Other Teams
• Desktop team
• Network team
• Security team
• Development team
IP Version in Use
• Internet Protocol version 4
• Internet Protocol version 6
Resolving Logical Addressing Problems
Network Diagnostics Framework
Top-down or bottom-up
Verify connectivity
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